FAQ

What products do you sell?

We offer a wide range of home décor items, including candles, rugs, lamps, lighting products, and vases — perfect for adding warmth and style to any space.

How can I place an order?

Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

What payment methods do you accept?

We accept credit/debit cards, mobile wallets, and other secure online payment options at checkout.

When will I receive my order?

Orders are usually delivered within 3–5 business days after processing. You’ll receive a tracking number once your package is shipped.

Can I return or exchange an item?

Yes, we have a 7-day return and refund policy. Items must be unused and in their original condition. Please refer to our Refund Policy for full details.

Do you offer free shipping?

We occasionally offer free shipping promotions. Any available discounts or offers will be displayed during checkout.

What if I receive a damaged item?

If your item arrives damaged, contact us within 48 hours of receiving it. We’ll arrange a replacement or refund after reviewing your case.